Win My believe that healthy online gaming starts with self-awareness. We provide all the tools, guidance, and support you need to ensure your experience on Win My always enjoyable, in control, and responsible.
🤝 WIN MY'S PROMISE TO OUR PLAYERS
For most Malaysians, playing slots, baccarat, EPL Sports Betting, or e-sports on a platform like Win My is simply entertainment — a relaxed way to socialise, try your luck, or enjoy your leisure time. And that's exactly what it should be.
However Win My understands that for a small number of players, gambling can become a serious problem. That's why, from day one, Win My has made a serious investment in building a comprehensive responsible gaming programme — not merely to meet regulatory requirements, but because we genuinely care about the wellbeing of every member.
Principles Win My is simple: you should play for fun, not to escape your problems. Set your limits, stick to your budget, and remember — winnings are a bonus, not the goal.
All these tools are available free to every Win My member — use them now for a more stress-free gaming experience
Set the maximum amount you wish to deposit into your account Win My within a daily, weekly, or monthly period. Once the limit is reached, the Win My system will automatically block any further deposits until the period resets.
Active within 2 minutesIf your net losses within a set period reach the limit you've defined, Win My will prevent you from continuing to place bets. This tool is especially useful for avoiding "chasing losses" — a dangerous habit worth steering clear of.
Automatic protectionSet how many hours per day you are allowed to be active on the platform Win My. Once the time limit is reached, the system will automatically log you out and display a friendly reminder. The perfect option for healthy, controlled play.
Real-time remindersNeed a short break? The Gaming Break feature Win My lets you suspend access to your platform for 24 hours, 3 days, 7 days, or 30 days. It's easy to activate from your account settings and takes effect immediately.
Takes effect immediatelyA more serious option: close your account Win My you entirely for a period of 6 months, 1 year, 5 years, or for life. During this time, Win My will not send you any marketing communications and your platform access will be fully blocked.
Non-reversibleWin My automatically displays a session summary every 30 minutes — how long you've been playing, how much has been wagered, and your current account balance. This helps you stay aware of your time and money usage.
Every 30 minutesJust four simple steps to activate any Win My responsible gaming tool from your phone
Open your mobile browser, go to winmy.run, and log in with your username and password. If you don't have an account yet, register for free first.
Click your profile icon at the top right of the Win My platform, then select "Account Settings" or "Responsible Gaming" from the menu.
Choose from the list of available tools: Deposit Limit, Loss Limit, Time Limit, Gaming Break, or Self-Exclusion. Each option comes with a clear description.
Enter your preferred amount or duration, then confirm by clicking "Save". Deposit and time limits take effect immediately. Reducing a limit requires a 24-hour waiting period for your protection.
Review these signs honestly. Win My here to help, not to judge.
Answer the questions below honestly. This isn't a test — there are no right or wrong answers.
Check the boxes below if any statement has been true for you in the past month:
Great! Based on your answers, you appear to be playing within healthy, controlled limits. Keep setting a budget and treating gaming purely as entertainment. Win My encourages you to continue using the Deposit Limit tool to keep your gaming experience enjoyable.
There are some signs that may indicate you should exercise more caution. Win My recommends activating your Deposit Limit and Play Time Limit now. Talk to someone you trust, and don't hesitate to reach out to Win My support if you need guidance.
Your answers show signs of a serious gambling problem. Win My strongly encourages you to activate Self-Exclusion now and seek professional support. Reach out to the Win My support team via live chat and we will help you take the next step with full empathy and zero judgment.
Understand how each tool works so you can choose the one that best suits your needs
You can set a Daily (e.g. RM 100/day), Weekly (RM 500/week), or Monthly (RM 1,500/month) deposit limit. Limits can be reduced immediately, but increasing a limit requires a 7-day waiting period for your protection. Deposits can be made via Touch 'n Go, GrabPay, DuitNow, or FPX within your set limit.
Set a maximum net loss amount within a 24-hour or 7-day period. Once the limit is reached, the Win My platform will block new bets until the period resets. This is the most effective tool for preventing excessive losses during slots, Live Casino, or Sports Betting sessions.
Set the maximum number of hours you play per day on Win My. The system will send a warning 15 minutes before your limit is reached and automatically log you out when the time is up. Ideal for players who find it hard to stop on their own.
Short break options: 24 hours, 3 days, 7 days, or 30 days. During this period, you will not be able to log in to Win My and no new deposits will be accepted. Once the period ends, your account is automatically restored. Win My will not contact you for promotional purposes during your break.
The most powerful option: close your Win My account for 6 months, 1 year, 5 years, or permanently. This cannot be reversed during the chosen period. Win My will remove you from all marketing communications and block any new account registration attempts using the same details.
Every 30 minutes of play on Win My, the system will display a session summary pop-up: time played, total amount wagered, total winnings/losses, and your current account balance. You can choose to continue or stop from this window. The smartest tool for staying aware without interrupting your game.
💚 PLAY SMART WITH WIN MY
Win My is the only online betting platform in Malaysia offering a fully comprehensive suite of responsible gaming tools. Register free today, set your limits, and play with peace of mind alongside over 250,000 Win My members across Malaysia. Deposit from as little as RM 10 via Touch 'n Go or DuitNow.